Udbud af diabeteshjælpemidler

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Udbud af diabeteshjælpemidler

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Title: Udbud af diabeteshjælpemidler
Et wicked problem
Author: Bisp Justesen, Bolette
Abstract: My choice of methodology is based on a single case study of a completed quotation of diabetes accessories carried out by the Procurement Cooperation in North Zealand. I was responsible for the quotation and the subsequent contractual negation to the net sum of 90 mdkk which was signed by the end of March 2012. Several entities in the procurement cooperation are facing financial targets and consequently the quotation process undertaken must lead to financial benefits. This was the situation for the unit I was heading up at the time. In order to achieve a favourable price we decided to limit the portfolio of products compared to the previous contracts. The narrow scope resulted in a significant level of criticism among the stakeholders ie. Users, The diabetes association, Doctors and suppliers etc. In my thesis I attempt to gain insights into the potential diverging interpretations of the process by the stakeholders including an analysis of whether the various institutional conditions may have influenced the process and the understanding by those involved. Moreover I attempt to establish an insight into the strategic positions and options available as seen by the involved parties. The theoretical framework applied is that of Klijn and Koppenjan’s approach to ‘Wicked Problems’ where there is a fundamental disagreement on the definition and solution to the problem. Wicked Problems are characterised by strategic and institutional uncertainty. By an in-depth analysis of the various components uncertainty factors and interdependencies in the network I wish to understand if strategies and approaches were available which could have led to unlock this specific constrained deadlock process. My analysis is split into two: First the analysis emphazises on the subjective positions of the stakeholders. Secondly the analysis reviews the underlying mechanisms impacting the locked process. In the section where the perspective is established I briefly evaluate my playing field which consist of several strategic intervention opportunities in multiple arenas. Since the conditions for interactions are limited I may attempt to take upon me the role of process facilitation whereby I can bring the paradoxes to the table and focus on the rules of engagement which could lead to predictable points of opinions and instead place focus and attention on ensuring exchange of diversified ideas resources and capabilities.
URI: http://hdl.handle.net/10417/5115
Date: 2015-04-30
Pages: 55
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